FAQ

Where are you located?

We are located in the Grant Park neighborhood of Atlanta at 464 Cherokee Street SE Suite 202 in the historic Grant Park Lodge building. On street parking is available around the building and near the park, on the corner of Sydney and Cherokee Avenue. Our building is between the park and above the restaurant and bicycle shop. Enter the white door and walk up the stairs, down the hall.

Our office is not handicap accessible.

What are your COVID-19 precautions?

At Intown your health is our utmost priority and we encourage you to take whatever steps you need to ensure your comfort. We offer video, in person and outdoor in the park sessions. Please wear a mask in all hallways of our building.

We plan to stay well informed, monitoring the latest updates and suggestions as provided by the Center for Disease Control and the World Health Organization (WHO). 

All of the listed protocols will be outlined for you to sign in your intake paperwork.

COVID-19 Protocols:

We are limiting the use of shared materials in a day-having as many individual sets of materials as possible per client.

We are disinfecting  and cleaning all surfaces, seats, materials and toys in between clients.

We have hand sanitizer and encourage clients to wash hands/sanitize prior to entering and after leaving session

We will be wearing masks in the waiting room areas and ask that you do as well. Please limit waiting room use as much as possible.

We will be taking temperature checks prior to sessions with infrared thermometers.

Do you take insurance?

Currently at Intown- provider Katelynn Villari takes United Healthcare and Aetna insurance only, as well as out of pocket fees.

All other providers at Intown Family therapy are considered an out of network , meaning we do not take any insurance. We do offer what is called a superbill that you can submit to your insurance for up to 40-60% reimbursement depending on your insurance out of network coverage.

Please check your insurance for out of network coverage.

Do you offer a sliding scale?

Each therapist at Intown offers their own sliding scale prices based on client need and availability. Contact your therapist directly to ask about their sliding scale policies.

Do you offer telehealth?

Yes! All therapists at Intown can offer video conferencing individually or with groups. Talk with your therapist to find out more information!

What are your prices?

  • Intake sessions, required for all new clients: $175

  • Individual and Play Therapy: $150

  • Parent Coaching: $150

  • Family Therapy: $175

  • Couples Therapy: $175

  • School Observations: $300 1 hour with written report contact your therapist for more information

Good Faith Estimates

Below is a federal notice on Good Faith Estimates. This law seems to be constantly evolving and please direct any questions to Clinical Director Katelynn Villari. A Good Faith Estimate does require a diagnosis code from a therapist, which ethically is not appropriate to provide prior to beginning services, but this can be discussed further in a consultation talk.

Notice:

Under the No Surprises Act passed by Congress in 2021, you have the right to receive a “Good Faith Estimate” of expected charges of how much your medical care will cost.

The law requires health care providers to give patients who don’t have insurance, or who are not using insurance, an estimate of the bill for medical items and services.

You have the right to:

  • Receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your health care provider, and any other provider you choose for a Good Faith Estimate before you schedule an item or service.

  • Dispute a bill that is more than $400 over your Good Faith Estimate.

Make sure to save a copy or picture of your Good Faith Estimate.

For more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 678-379-7019